When you own rental property out of state, you are at the mercy of everyone. You need someone to respond to calls, you need someone to fix minor things, you need someone to drive by the property periodically, etc. Every one of these events takes time and money. Your money. Your retirement and financial independence money.
This is a recent situation that happened to me.
The tenant texted me about her range not heating up. It was a real cold night here in Minnesota, and I had just got back from a nice semi-warm vacation in Florida. I had a lot of catching up to do and the last thing I wanted to do was get in my cold truck, drive over to the rental, and look at the problem. So I asked a few more questions…
The tenant said she could see the heating element and where it was broke. I have had this happen a few times before. So I had the tenant send me a couple of pictures. That is one of the beauties of smart phones. Take a picture, send it around the world in a matter of seconds. I wanted a picture of the heating element and the range model number.
Replacing a range element is not a hard fix, but it is likely not a tenant fix. You need someone that can turn off a circuit breaker, handle a screwdriver and change an electrical part. It needs to be someone that will make sure they do not put the part back in and create an electrical short. Or put the wires on loose where they come off and cause a short. Or attempt it with the circuit breaker on, and the oven switch turned on.
A range element being out is not an emergency. It does not take an immediate fix, although if I had the part I would have changed it that day. The stove top still worked. I never like to let maintenance items sit, as you never know when the next one will pop up. Then you have two, and you have to work your real job the next day. And then another thing pops up. Things like snow that you have to clear out to leave your own driveway. Never procrastinate. Get ‘er done!
Ordering and receiving parts takes a few days. I let the tenant know the part was ordered and as soon as it comes in, I would let her know. Typically, shipping takes 3-4 business days.
Fixing a range heating element is not a job so complex that an electrician to do. It only takes minimal skills. It is a perfect job for a landlord if you are physically present in the area. You really have three options in this situation.
Option 1
Call an appliance repairman. The appliance repair guy will typically charge $75 for a trip to diagnose the problem. A handyman might be able to fix it, but many handymen are just not that handy. Either way, someone needs to drive over and look at the issue. They are not going to rely on your tenant’s pictures.
Once they get there, they will recognize the issue, go to their truck and get the part, then replace the heating element. They will use name brand parts, as that is what they are authorized to do. They charge full list price, as they have to make money on the part too. They cannot have a bunch of parts inventory in their truck without getting paid for it. So, you will pay $90+ for the part. You may even pay mileage.
Altogether, this option will cost you ~$175. A new range costs about $350, the 5-year old one you currently have is not worth $100. Now you still have a $100 range with a $175 repair. That is not a good investment.
Option 2
Call Lowes for a new range. As stated previously, a new range will run ~$350. If you catch it on sale, it costs a bit less. Find a 10% off coupon on eBay, and you can save even more. Free delivery, install, and haul away. You will also need a new appliance power cord. Lowes doesn’t typically use old appliance cords. They say it’s a liability issue, but I think it is an excuse to sell a $25 power cord.
Rather than put a $175 repair on an old range, spending $350 on a new range is a better option. The tenant is much happier; the range is clean. In my case, it would have also matched all my other ranges. I seriously thought about this option.
If I would have been out for town for a lengthy stay, and had to hire out the fix, this is the option I would have done. A simple call, and a credit card number, and it is complete.
Option 3
Fix it yourself. There are many advantages here. The part itself is less than $20. Comparing a $20 fix to a $350 new range is a big difference. Do a simple fix like this every month, and you have an extra $1,200+ in your pocket. After tax. Some ‘investors’ do not even clear $100 a month on their properties. Here, you can get a guaranteed $100+ with minimal risk and time invested.
When you are at the rental unit performing the fix, take advantage of it to get some face time with your tenants. In my case, I was able to talk to my tenant while I did the 5-minute fix. And I talked to them for another 15+ minutes after that. When they see the owner is working as hard as they do, they (hopefully) appreciate your property more. That is worth more than any $20 part.
Have you completed any appliance repairs on your own rentals or home? Would you attempt a range heating element replacement? What are you doing to save money in your rentals?