This is a list of the rental property landlord maintenance calls I have had. It is not 100% of all the maintenance that needs to be done, or 100% of the maintenance I did. It is a log of calls made to me by tenants, and what I had to do to ‘fix’ the issue. Some calls are simple, just answer a question. Some require an on-site visit, and no expense. Some require a bit of work and an expense. And some I may even forget to log…
All the calls need to be handled, and most are handled by me. I keep this log not only to show what being a self-managed property landlord entails, but to document my adventures and see how much time it really tales. At some point, I want to be able to leave the properties and manage from a distance. This will give me a reference point to be able to proactively maintain the properties and eliminate some emergencies.
Landlord Maintenance Calls
Seq |
Date | Problem | Resolution | Time (mins) | Cost |
1 | 10/28/14 | Kitchen sink leaking. It was the sink basket that needed tightening. Fixed, but may need new plumbers putty at another time. | Tightened sink basket lower nut. | 5 | $0.00 |
2 | 10/28/14 | Tenant said they had two broken drawers. One in the vanity, one in the kitchen island. | Fixed drawers. | 60 | $0.00 |
Total ’emergency’ repairs for October 2014 | 65 | 0 | |||
3 | 11/04/14 | Tenant texted that furnace ‘clicked’ too long, he smelled gas and Co Detector went off. Also, the dryer does not spin anymore. | Cleaned furnace burners. Gave a new CO detector for peace of mind and to double check the issue. Dryer to be repaired at a later date. | 60 | $125.00 |
4 | 11/04/14 | tenant complained about heat not working. The thermostat had a broken pin. | replaced thermostat | 30 | $20.00 |
5 | 11/08/14 | Tenant texted toilet clogs frequently. Wants me to look at it. | This is likely a toy or pencil that was flushed. It is a tenant issue, not a landlord issue. | 5 | $0.00 |
6 | 11/09/14 | Tenant said toilet works fine now | I will wait for further issues. I was ready to go over with toilet auger, but call was cancelled before I got mobilized. | 5 | $0.00 |
7 | 11/14/14 | Tenant locked their keys inside their car in the garage. Needed me to unlock the door. | Opened up garage door | 45 | $0.00 |
8 | 11/15/14 | Brought new dryer over to tenant that had issue on 11/4, Seq # 3. All worked well. Old dryer has a good belt, possibly the motor… | New dryer, MED7500YW | 60 | $700.00 |
9 | 11/14/14 | Tenant had low batteries on C0 detector. Husband went to remove from ceiling, and tore entire unit out causing main breaker to blow. I talked the tenant into how to reset main breaker which is outside and in a main box with 4 other breakers. | New C0 Detector. Will be charged to tenant | 30 | $0.00 |
10 | 11/17/14 | Tenant texted the furnace is continually clicking | Ordered new pilot light burner and control board | 15 | $125.00 |
11 | 11/17/14 | Replaced the CO Detector from Seq #8 | Installed new CO Detector | 15 | $51.38 |
12 | 11/25/14 | Tenant texted that she received a notice from UPS. Upon tracking the number, a different tenant had picked it up. Did I know the tenant? | UPS delivered notice to incorrect apartment. Proper tenants received the notice and picked it up. | 5 | $0.00 |
13 | 11/27/14 | Tenant texted the furnace is continually clicking and would not start. Later, furnace was working fine. | Cleaned pilot light connections. No result. Had a furnace guy come over and see what he thought. He tried a few things. Furnace seemed to be working. | 30 | $45.00 |
Total ’emergency’ Repairs for November 2014 | 300 | $941.38 | |||
14 | 12/01/14 | Tenant texted the furnace from #13 is not working again. | Replaced ground wire to pilot light hood. Verified connection. Ordered parts. | 30 | $125.00 |
15 | 12/01/14 | Tenant texted that they broke their key off in the door lock. | I advised them to call a locksmith as I could not be there for a couple of hours. It costs them (not me) $200. I replaced the lock with an extra one I had after locksmith drilled it out. | 30 | $45.00 |
16 | 12/02/14 | Tenant texted that furnace was not heating up too well. She thought that the hot water lines needed to be bled. | 5 | $0.00 | |
17 | 12/04/14 | Purged air from water lines on hot water heat furnace from Seq #17 | 30 | $0.00 | |
18 | 12/04/14 | Replaced furnace control module with parts ordered previously | 30 | ||
19 | 12/07/14 | Tenant texted me about water in common area. He also needed some forms filled out for economic assistance | Stopped by an fill out forms. Saw water leak, purchased new hot water heater. | 15 | $280.00 |
20 | 12/08/14 | Replaced hot water heater from Seq #19 | 120 | $0.00 | |
Total ’emergency’ Repairs for December 2014 | 260 | $450.00 |